Naturally, you will have a lot of questions on your move day, whichwe have addressed in some previous blogs. There are also some good questions to ask your mover! We are here to talk over the phone everyday, and you can always ask your movers any questions you have on the day of the move as well. We like to use this blog as an outlet to answer some commonly asked questions of our drivers. Some are:
-How long will my move take? It all depends on how much you are moving and what you are moving. Usually it takes us about an hour per room of furniture (about a half hour to load, another half hour to unload). Getting boxes onto and off the truck is typically much quicker than trying to get a piano on and off the truck.
-How will we protect furniture? We always bring quilt pads with us to protect your furniture.
-Will my things all fit into the truck? We can usually fit about 9000 pounds onto our 26 foot trucks (up to the legal weight limit). It all depends on exactly what you are moving. A lot of boxes that can be stacked on top of each other will fit easier on a truck than a lot of exercise equipment that cannot be broken down. Bulkiness, density and volume all play a part. The better packed a customer is, the quicker we can load as well as increasing the amount we can also load.
-Should I tip the movers? That is entirely up to you. We pay our employees for the work that they do, and they are not depending on tips. If they provide a good job and you feel like they deserve a tip, the amount is entirely up to you. Tipping is customary for local movers in the Chicago area.
-Do you provide boxes? We bring boxes on the move day in the truck with us. We even provide four free wardrobe boxes on loan during the move! We have boxes available for purchase as well. If you know you will need packing assistance or need to pack a few boxes at the last minute, give us a cal land we can notate your needs in our system.
-Can I help in the moving process? All My Sons employees are the only people allowed onto the truck for insurance purposes. If you are trying to expedite the process, get everything ready in one room or outside BEFORE we arrive. Once we start the move process, you cannot be involved for insurance reasons Relax and know that your goods are in professional hands that work efficiently to get it done! That is why you hired us.
-Can I ride in the truck? No - only employees of All My Sons are allowed in or on the vehicle at any time!
Wednesday, March 4, 2009
Your questions answered, part 2
I would love to address some more of your moving concerns in this blog. Here are some more of your frequently asked questions and their answers:
-What are the size of your trucks? The typical trucks you see of ours outon the street are 26 foot straight trucks. We also have a semi tractor trailers for larger jobs, which are 53 feet. These also commonly go over the road.
-Do you charge from the time you leave the All My Sons shop to the origin? No. We start charging when we arrive at your door. The time runs until the job is finished.
-What methods of payment does All My Sons accept? We accept Visa, Mastercard, cash, or a certified check for local moves, and cash orcertified check for long distance moves.
-Are pads included? We use quilt pads during your move at no cost. The pads do return with us to All My Sons once the job is completed.
-Do you work late? We work until the job is done or until you tell us to stop. Sometimes jobs take longer than expected, and we are ready to get the job done.
-What time will All My Sons arrive to my starting address? We have two arrival time windows: 8:00 am-10:00 am, and 12:00 pm - 5:00 pm. Depending upon the time of the month/year, we can address specific customer requests.
-Does All My Sons have to move all my stuff? We can move everything you own, we can move only certain pieces, or we can work for a certain period of time to stay within your budget.
-What are the size of your trucks? The typical trucks you see of ours outon the street are 26 foot straight trucks. We also have a semi tractor trailers for larger jobs, which are 53 feet. These also commonly go over the road.
-Do you charge from the time you leave the All My Sons shop to the origin? No. We start charging when we arrive at your door. The time runs until the job is finished.
-What methods of payment does All My Sons accept? We accept Visa, Mastercard, cash, or a certified check for local moves, and cash orcertified check for long distance moves.
-Are pads included? We use quilt pads during your move at no cost. The pads do return with us to All My Sons once the job is completed.
-Do you work late? We work until the job is done or until you tell us to stop. Sometimes jobs take longer than expected, and we are ready to get the job done.
-What time will All My Sons arrive to my starting address? We have two arrival time windows: 8:00 am-10:00 am, and 12:00 pm - 5:00 pm. Depending upon the time of the month/year, we can address specific customer requests.
-Does All My Sons have to move all my stuff? We can move everything you own, we can move only certain pieces, or we can work for a certain period of time to stay within your budget.
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